• Error when scanning 2D barcode: If the application does not want to scan your barcode, you are probably paying from a country outside the EU. In this case, it is necessary to enter the data manually and select the Cross-border order option.

• Error in model/call number: If the application tells you that the model and call number do not match, change the model to HR99.

• Error in the recipient's name:If you receive a notification that the name does not match, you may proceed with the payment. If you cannot proceed, you can enter Meggie Topić as the recipient's name.

We do not include a physical invoice in the package. Instead, we send it exclusively to the customer's email address.

• To your home address – €20.89 - Select delivery to Bosnia and Herzegovina at checkout.
• To a parcel locker – €2.90 - At checkout, you will see the "GLS Parcel Locker" option, where you can select the locker closest to you on the map. You can also choose the "GLS Parcel Shop" option, which means your package will be waiting for you at one of the GLS authorized stores that you select on the map.

• Austria: €11.25
• Belgium: €11.25
• Bosnia and Herzegovina: €20.89
• Bulgaria: €21.59
• Montenegro €17.50
• Czech Republic: €11.95
• Finland: €11.95
• France: €11.95
• Canada: €22.50
• Germany: €11.25
• Greece: €21.59
• Hungary: €11.95
• Ireland: €21.59
• Italy: €11.95
• Netherlands: €11.25
• Poland: €11.95
• Portugal: €11.95
• United States: €27
• Slovenia: 11.95
• Spain: €11.95
• Serbia €24.95
• Sweden: €11.95
• Switzerland: €11.95
• United Kingdom: €14.69 If the customer orders outside of Croatia, the shipment will be delivered within 5-10 working days and is sent via HP Express in combination with a local courier service. If the Customer wants a package tracking number, he can request it by sending an e-mail to the address: isaidyeees@gmail.com.

• If the Buyer makes a payment by card, the payment will be recorded immediately, whereas a payment to the bank account will take some time to process, depending on the bank. If the Buyer makes a payment to the account and wishes to expedite the process, they may send proof of payment to the e-mail address: isaidyeees@gmail.com.
• The customer will receive an SMS/e-mail with information about tracking and picking up the package, including a link to change the delivery address.
• On the day of delivery, the Customer will receive an SMS message and/or a call with the courier's expected arrival time and his contact number or PIN for the parcel machine. If the delivery time is not convenient for the Buyer, they can call the courier and change the delivery time.