I ordered a package to my home address. Can I still redirect it to a parcel locker?

Of course! If the package was originally ordered to a home address, the recipient can redirect it to a parcel locker via the link in the GLS message, where they will need to submit a request through GLS DeliveryManager, but only after an unsuccessful home delivery attempt. The recipient will not be able to request a redirection by phone through the courier.

Note: We do not refund the price difference.